Intelligent search powered by OpenAI
Upload shipping evidence
POST
Request's parameters
PATH
claim_id
Claim ID. Unique identifier used to reference a specific claim in the system, essential for tracking and managing these claims.number
REQUIRED
BODY
attachments
File attached to the message associated with the claim.string
type
The type of evidence of sending the request related to the claim. It can take one of the following values:string
shipping_evidence: The seller has an evidence that the order was shipped.
handling_shipping_evidence: There is still no evidence of sending the order, but this information is expected.
date_shipped
The shipping date of the order associated with the claim.string
date_delivered
Delivery date of the order associated with the claim.string
Response parameters
attachments
Presents information about the file attached to the message associated with the claim.array
type
Presents the type of evidence of sending the request related to the claim. It can take one of the following values:string
shipping_evidence: The seller has an evidence that the order was shipped.
handling_shipping_evidence: There is still no evidence of sending the order, but this information is expected.
date_shipped
Displays the shipping date of the order associated with the claim.string
date_delivered
Displays the delivery date of the order associated with the claim.string
Request
curl -X POST \
'https://api.mercadopago.com/post-purchase/v1/claims/{claim_id}/actions/evidences'\
-H 'Content-Type: application/json' \
-H 'Authorization: Bearer TEST-4599*********755-11221*********d497ae962*********ecf8d85-1*********' \
-d '{
"attachments": "38f4e399-0f18-41e4-8f48-91aecd2dee1a_419059118.png",
"type": "shipping_evidence",
"date_shipped": "2023-03-07T05:00:00Z",
"date_delivered": "2023-03-15T05:00:00Z",
"destination_agency": "Melicidade",
"receiver_email": "test_user_123@testuser.com",
"receiver_id": 156762,
"receiver_name": "Tester",
"shipping_company_name": "servientrega",
"shipping_method": "mail",
"tracking_number": 132456787
}'Sample answer
[
{
"attachments": [
{
"filename": "8007ee20-be67-471f-9e59-e32d9ba02fae_239628932.jpeg",
"original_filename": "Captura-de-Tela-2019-07-30.png",
"size": 1880609,
"date_created": "2020-07-22T20:43:15.000-04:00",
"type": "image/jpeg",
"file_url": "https://fury-storage-private-default.s3.amazonaws.com/mediations-api-core/attachment2/767b79a6-88c8-4fa4-8d95-2cb78fcd897f.jpeg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIA2W4YYFSFIIM7ONWJ%2F20201009%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20201009T174026Z&X-Amz-Expires=43200&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEA8aCXVzLWVhc3QtMSJHMEUCIBznL6LSjtxZx2rmNacevS3fkUtCntzn8hEERS3I9zGcAiEArLoRIu6slpEVHMaKK2%2B3LaXK5vJeEVlwmQ1en1xBlswqtAMIRxABGgw3MzYzNzAzNzE3MjIiDN38MnchbBVYZCS%2BfiqRA9sgC51NLCQ0stU6s2Dek7gt8JmSth7oYLHE8v1WhK3WaiBfe%2FV6LqnrqJcGIikCXr05GqQalWZQLITG1mwC%2Fkx6x5XL5jKFw67lXUvoZzmctRoQPpXpA6MJBTvdCZJKifAS2grLExBJ7KUrgGH6MCxiHpZwm5cO1VP9E5ETFcOTtVzgJtSU0TX70Z4%2BVZPwbxbuEnnqCuW61MZkMvT4dF6oVkZZBR8JuaaiM4w17FV%2B%2Bzt3l39EP9iZdv7NG6G6ZFjvL5UgkVfOm0Bn2w6JONEl8upiOqQN1voen8TugywgWm683isabg1LK2c5GNVWR4qEYbnpS2jZhd732IuDgl1De1V93O5WW2Xf0HGqXhIWYHf9ZDViwWrMXQc5VRQwDIukAgwIy5%2FiBUEwjNBavu4eiWcqtVIQ8OxH9CJIBrQMgPaB%2FtV9LZRGAH24ZwcBD%2FEu%2BEWEDPnR6giE24nAAkWAMlhPQI5NKGGy6y4SLxJ5KalD5yb4Twi0W%2Fvj7bUxfYBSebAn%2B4zldwvFPzWwJRxbMMTdgfwFOusBof6%2FydFCa12JdZERNpiC49pjSmal6DP7rl91JmwVKzG%2FIIENnlBIjZ1yvEtFWy2WcEDqnn2OfEeRc5vop%2FUHnRo3i1TEC8IHs7ECCwwWcf6UAB0%2FUXL8fGj6uQ7KuQ7DLphrZBMfpUz8JXRx1FVRKMWioszeYfL9dQ%2B24GDsESAN83y%2B19ZRdy727X7GsvnZQvdWo7zHQT4zXDmJB0RFtMHwHYtALsGHUyymyA%2FaQjfnbnccvesgGvLGpqdwmXZ0QFMmNobOlJA4STZY%2FejLulxq%2BNhmrvih83%2BSn5Q0043c2%2BzLYeSGs8jUJg%3D%3D&X-Amz-SignedHeaders=host&X-Amz-Signature=cb9a006b693e4b4e17948be0ccbb28739627daf0766f521cb98a2e5643ab9229"
}
],
"type": "shipping_evidence",
"date_shipped": "2023-03-07T05:00:00Z",
"date_delivered": "2023-03-15T05:00:00Z",
"destination_agency": "Melicidade",
"receiver_email": "test_user_123@testuser.com",
"receiver_id": 156762,
"receiver_name": "Teste",
"shipping_company_name": "servientrega",
"shipping_method": "mail",
"tracking_number": 132456787
}
]